Accessibility Statement
Site: uksocials.club
Operator: CMP Technologies Ltd
Last updated: 30 April 2026
Version: 1.0
Our commitment
UK Socials should be usable by everyone in the UK, including people with disabilities. We’re committed to making the platform accessible and to fixing problems when we find them. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.2 at AA level, which is the current best-practice standard.
This statement explains what we have done, where we currently fall short, and how to tell us about accessibility issues.
We treat accessibility complaints as priority — see §5.
What we have done
Our current accessibility measures include:
- Keyboard navigation for all main user flows: signup, login, browsing events and venues, sending messages, editing your profile.
- Sufficient colour contrast between text and background across most of the site, in line with the WCAG 4.5:1 requirement for body text.
- Resizable text that can be enlarged in your browser settings up to 200% without breaking the layout.
- Alt text on images where the image conveys information (member sigils, event photos, venue photos). Decorative images are marked as such for screen readers.
- Form labels properly associated with their input fields.
- Skip-to-content link near the top of every page so screen-reader users can bypass the navigation.
- Responsive design that works on mobile, tablet, and desktop screen sizes.
Where we currently fall short
We are honest about where the site doesn’t yet meet the AA standard. Known issues include:
| Issue | Impact | Status |
|---|---|---|
| Some custom widgets in the profile editor (drag-and-drop sigils, photo panels) are difficult to use without a mouse | Affects keyboard-only and screen-reader users | We are designing keyboard alternatives; not yet shipped |
| The colour-picker for profile customisation has limited screen-reader announcements | Affects screen-reader users using profile customisation | Planned fix |
| Some PDF documents (e.g. event invoices) are not always tagged for screen readers | Affects screen-reader users reading invoices | Planned fix — we’re moving to HTML-only invoices |
| A few images uploaded by members may have automated or missing alt text | Affects screen-reader users browsing user-generated content | We are exploring requiring alt text on member uploads |
| Video content uploaded by members may not have captions | Affects deaf and hard-of-hearing users | We are exploring auto-captions for member video uploads |
| The site does not currently offer a “high contrast” theme as a built-in toggle | Affects low-vision users who prefer high-contrast UIs | Planned, not yet shipped |
This list will be updated as we test and fix.
Compatibility
UK Socials is built using HTML, CSS, and JavaScript and is tested in current versions of:
- Chrome, Firefox, Safari, Edge (last two major versions)
- iOS Safari and Android Chrome (last two major versions)
- VoiceOver (macOS, iOS), NVDA (Windows), TalkBack (Android), JAWS (Windows)
Older browsers may have a degraded experience. Some features rely on JavaScript and are not available with JavaScript disabled.
How we tested
Our accessibility approach combines:
- Automated testing — accessibility-testing browser tools run as part of our routine quality checks.
- Manual keyboard-only testing — at least one full user flow is tested keyboard-only before each significant release.
- Manual screen-reader testing — VoiceOver / NVDA spot-checks on key pages before each significant release.
- User feedback — accessibility complaints from members are treated as priority bugs and fixed promptly.
We have not yet commissioned a full third-party WCAG audit. We will do so before launching paid subscriptions to a wide audience.
How to report an accessibility problem
If something on UK Socials doesn’t work for you because of an accessibility issue:
Email: info@uksocials.club with subject “Accessibility”
Please tell us:
– What you were trying to do
– What went wrong
– The page you were on
– The assistive technology you were using (if any), and the browser
We will:
– Acknowledge within 5 working days
– Investigate and confirm whether we can reproduce the problem
– Fix as a priority bug if we can — usually within 2 weeks for clear AA-level breaches
– Tell you when we’ve fixed it
– If we cannot fix it (e.g. it depends on a third-party plugin we don’t control), we will tell you and offer an alternative way to do what you were trying to do
If you are not satisfied with our response, you can complain via our Complaints Procedure, and beyond that to the Equality Advisory and Support Service:
– Website: https://www.equalityadvisoryservice.com/
– Phone: 0808 800 0082
Updates to this statement
We update this statement when our accessibility position changes — typically once a year, or whenever we ship a significant accessibility fix or identify a new gap.
Last updated: 30 April 2026
Contact
Accessibility issues: info@uksocials.club, subject “Accessibility”
General contact: info@uksocials.club